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Your Police Federation Claimline

Accidents happen, especially in police work. Injuries can happen at the worst of times and treatment can sometimes go wrong. And it may not only be you who’s affected – your loved ones, your colleagues and even your finances may feel the pain too.

Over five decades working with Police Federation members we’ve gained a wealth of practical experience across a wide range of personal injury cases. We have detailed knowledge of the police service, including police pay structure, pensions, promotion prospects and issues related to medical retirement.

Through our successful partnership with the Police Federation we provide members with a dedicated PF Claimline for personal injury cases. The service is provided as a benefit of your Federation membership and covers you and your family members. We’ve put together some of the most commonly asked questions by Federation members about the PF Claimline.

What is the PF Claimline?
The PF Claimline is a telephone and on-line based service provided as part of your Federation membership, which members and their family can access to start a claim for any type of personal injury accident free of charge.

Who provides the PF Claimline?
The Police Federation works in partnership with Slater and Gordon to provide the PF Claimline. We’ve been working with the Police Federation for over 50 years. During that time we’ve developed extensive experience of the problems faced by police officers and have a proven track record of providing the guidance and support required as well as fighting and winning difficult cases.

What does the PF Claimline cover?

You are covered for injuries and accidents both on and off duty, this includes members of your family injured in the same or separate incidents. Your cover includes: 

  • Road traffic accidents (either on or off duty)
  • Fatal accident claims
  • Defective Equipment
  • Dog bites
  • Accidents in the workplace
  • Training injuries
  • Tripping or slipping
  • Occupational Deafness
  • Clinical negligence claims

How do I start a claim?
If you have suffered a personal injury, either on or off duty you can simply call the PF Claimline and one of our advice team will take down the details and verify with the Joint Branch Board that you’re a contributing member of the Federation. A lawyer will look at your case within 24 hours of you making the call. Your claim will be handled quickly and efficiently by a specialist.

How much will I be charged?
You will retain 100% of the damages we recover on your behalf. Most lawyers will charge up to 25% of a client’s damages if they bring a claim for injuries caused by other people’s negligence. By way of example if the damages awarded were £4,000 then you may only receive £3,000, through the PF Claimline you would receive the full £4,000. We regularly speak to officers at Federation roadshows who are unhappy they lost 25% because they had gone elsewhere.

If you or a family member wishes to bring a claim please contact the PF Claimline on Freephone 0800 917 1999 or visit where you will get advice free of charge. We hope you don’t need us, but if you do, we are here to support you.


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